POLICIES

Our Comitment To Accessibility

THE GREAT. is committed to ensuring accessibility of our website to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Service team at hello@thisisthegreat.com with “Website Accessibility” in the subject line. Please provide a description of the specific feature you feel is not fully accessible and/or could be made better. We take all feedback seriously and will respond quickly as well as consider this feedback as we evaluate our overall accessibility policies. Additionally, while it is not within our control, we do strongly encourage vendors of third-party digital content to provide content and tools that are accessible and user friendly.

From time to time we might establish a business relationship with other entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might rent, exchange, share and/or cross-reference information that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

Last Updated: June 22, 2022 

Introduction 

THE GREAT INC (“The Great”, “This Is The Great”, “we”, “our”, “us”) and its subsidiary and affiliate companies respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. This Privacy Policy addresses the use and disclosure of personal information we collect from you. 

By visiting this Site, or providing your information to us, you are accepting the practices described in this Privacy Policy. 

Please exit this Site immediately if you do not accept this Privacy Policy or are accessing this Site in a country or other territory where use of this Site is not permitted. 

Transparency Notice 

The types of Personal Information that we may collect (directly from you OR from Third-Party Sources) may depend on the nature of your relationship to The Great. and the requirements of applicable law.  Some ways that The Great. may collect Personal Information include: 

• Personal Information provided directly by you through normal commercial interaction with our e-commerce services, through surveys, through events and through request for product or service information (e.g. restock notifications) 
• As you navigate products and services on thisisthegreat.com, certain passive information may also be collected about your visit, including through cookies and similar technologies as described below. 
• It is our policy to collect only information which is relevant for the purposes of processing. 

How We Use And Collect Information 

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Site except with your consent or as described in this Privacy Policy. We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution, Site evaluation, data analysis and, where applicable, data cleansing. We will also share information with our business partners. These business partners may share your information with subcontractors and may use the information provided for their own marketing purposes. 

The Great collects and stores information from visitors to this Site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address and telephone number. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. 

In addition to the information collected, we will also collect your mobile phone number, so long as you have consented to receipt of marketing materials via SMS text message by signing up on our website or providing a designated keyword via text message to a pre-designated number. This sign-up would indicate that you agree to receive marketing and product information via text message. If you wish to change this setting, please contact us at hello@thisisthegreat.com. 

This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Site. To serve you better, we may combine information you give us with other information, which is publicly available. 

As indicated above, we may also share this information with third party marketing partners for commercial purposes that: (i) provide products or services to us; (ii) that help us market to you (iii) assist us with internal market research; and (iv) perform any of the other activities allowed under this policy. 

We may collect and store certain other information automatically whenever you interact with this Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience. 

Also, like many Sites, we use "cookies", which are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our Site more user friendly, and to give you a better experience when you return to the Site. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Site. 

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Sites or the public. 

Your Rights 

Regarding the collection and use of your personal information, there are certain rights available to you as the data subject. If you are a California resident or a resident of the EEA, these rights are specifically enumerated in the CCPA and GDPR respectively. 

The section entitled "Use and Collection of Information" above lists the categories of personal information we have collected about residents in the preceding 12 months and how that information is collected. These categories of personal information are as follows: 

• Identifiers including name, postal address, online identifier, IP address, and email address; 
• Internet or other electronic network activity information; 
• Inferences drawn from any of the information identified above reflecting your preferences and characteristics. 

We use and share this information for the following business and commercial purposes: 

• Sharing of your personal information with subsidiaries or group companies and third-party marketing partners & service providers who we use to support our services. 
• Sharing of your personal information with third-party marketing partners for commercial purposes, which includes the use of third-party marketing cookies. 
• Sharing your information with our business partners. 
• Sharing of your personal information where disclosure is necessary to: 

1. Comply with legal process (such as a court order) or other legal requirements of any governmental authority; 
2. Protect our rights or property; 
3. Protect the interests of users of the Site, other than you, or any other person; 
4. Operate or conduct maintenance and repair of our services or equipment; 
5. In connection with a sale or dissolution of any of our businesses; or 
6. As otherwise permitted by law. 

You can opt out of receiving our marketing emails. Even if you opt out of receiving marketing messages, we will still send you transactional messages. These include responses to your questions or messages related to any purchases you make. 

You also have the right to request: 

1. Access the to your personal information we hold about you; 
2. Request we correct any inaccurate personal information we hold about you; 
3. Request we delete any personal information we hold about you; 
4. Request opt-out of having your personal information shared with third party marketing partners for commercial purposes; 
5. Restrict the processing of personal information we hold about you; 
6. Object to the processing of personal information we hold about you; and/or 
7. Receive any personal information we hold about you in a structured and commonly used machine-readable format or have such personal information transmitted to another company. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you. 

While we will do our best to honor your request, we may not be able to do so in certain situations where you data is needed or required (e.g., complying with the legal process or facilitating a transaction upon your request). 

To exercise any of your rights in connection with your personal information, please contact us at hello@thisisthegreat.com or 1-888-473-2922. We will process any request in line with any local laws and our policies and procedures.  

Should you wish to request the exercise of your rights as detailed above regarding your personal information, to the extent required by applicable law, we may need to take steps, including to request additional information from you, to verify your identity. When making your request, please indicate your state of residence (or country of residence if outside of the United States) and include “Privacy Rights Inquiry” as the subject of the correspondence.  

If you are in the EEA, you have the right to lodge a complaint about how we process your personal information with the supervisory authority in your country. 

Update Your Information Or Send Us A Question / Suggestion 

If you would like to request that we update or correct any information that you have provided to us through your use of the Site or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to hello@thisisthegreat.com. If you are under the age of 18 and a California resident, you may request that content or information you posted to the Site no longer be publicly accessible from the Site by sending an email to hello@thisisthegreat.com.  After completing the request, we may continue to hold your content and information and such content and information may remain publicly available if your association with the content and information is removed or another user posted, copied, or re-posted the content and information. 

Cookies and Third-Party Analytics 

Cookies are small files that a site or its service provider transfers to your computer or device through your web browser (if you allow it) and other similar technologies like beacons, tags, and scripts. We use cookies and other technologies to remember your settings and language preferences, track users’ movements around the website, and remember and process the items in your shopping cart. 

You can withdraw your consent to our use of cookies using your browser settings or your device’s limit ad tracking settings. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.  

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
 _secure_session_id, unique token, sessional 
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use. 

DISABLING COOKIES

You can prevent the setting of cookies using our cookie preference manager available here or by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies. 

DATA ANALYTICS

The following section details which third party cookies you might encounter through this site: 

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. 

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. 

Text Messaging 

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt-out of receiving text messages at any time by texting “STOP” to our text messages.  

Children’s Privacy 

This Site is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Site only with the involvement of a parent or guardian and should not submit any personal information to us. 

How To Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@thisisthegreat.com, by phone at 1-888-473-2922, or by mail at: 

THE GREAT INC 

Attn: Privacy Compliance Officer 
508 S San Vicente Blvd 
Los Angeles, CA 90048 

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

OVERVIEW 

This website is operated by The Great.. Throughout the site, the terms “we”, “us” and “our” refer to The Great.. The Great. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Great., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Great. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California.

SECTION 20 - CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at orders@thisisthegreat.com.