PRODUCT & BRAND QUESTIONS
Best friends and business partners for over 20 years, Emily Current and Meritt Elliott founded THE GREAT. in 2015. To learn more about their story and timeline, please visit our About Us Page HERE.
Each season, we use various dye techniques to create our unique colors. We use the pigment dye method to achieve our vintage look with the intentional color loss you may be experiencing. This method places the dye on the fabrics surface and washes away gradually with each wash. Over time and with each wash it evolves into a worn-in vintage appearance. We recommend washing before wear, to avoid color transfer onto the skin or other surfaces. To maintain this look, wash with like colors and oxi-clean agents should be avoided. Eventually, the garment will settle in, releasing less pigment with each wash. Embrace the process!
The split on the left cuff is an intentional part of the design! Every College Sweatshirt features our signature, vintage-inspired rip to add to its beloved worn-in charm.
We are known for our cozy, vintage-inspired knit tees, sweatpants, and sweatshirts. We created a Tees & Sweats Fit Guide that compares our various styles and helps you understand how they’re intended to fit so you can choose the best fit for your needs.
We do not offer tailoring or hemming on denim at this time, but we do take time to explain the technical components of each piece in the product descriptions to hopefully guide your decision-making. If you need further assistance in choosing the right piece, reach out to us at hello@thisisthegreat.com and we’d be happy to answer any questions you may have or offer more guidance around fit and feel.
Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service at orders@thisisthegreat.com. Pre-order items will ship within 1-3 business days after they are available at our warehouse.
We provide the specifications for every size and every product in our size chart so that you can find your perfect fit. You can find this information in the "Size + Fit" section on every product page. If you need further assistance in choosing the right fit, reach out to us at hello@thisisthegreat.com.
You can add custom embroidery and monogramming to select tees and sweats. Visit THIS PAGE to see what products are eligible for embroidery. Custom embroidery takes 14-21 business days to be completed and ship. All custom orders are FINAL SALE. Chainstitch embroidery is one of a kind and done by hand. Exact size, style and font varies. Currently, we are only able to accommodate chain stitching of up to 10 characters in one location. Please note that punctuation counts as a character.
If you have any additional questions about our products or collections, send us an email at hello@thisisthegreat.com and we’d be happy to assist you.
We work with affiliates, influencers, and content creators through ShopMy, RewardStyle, and Shareasale as commission-based programs. We’re always looking for new talent, so if you’d like to be considered for our affiliate program, please message us on the ShopMy platform or contact us at press@thisisthegreat.com and we’ll connect with you with our affiliate team.
You can earn 20% for each friend who makes their first purchase of $300 or more in-stores or online. Friends must use your custom share link for them to get 20% off their first purchase and for you to receive 20% off for the referral. The program is currently available for US customers only. Visit THIS PAGE for more information and to start referring your friends!
For any press or partnership related inquiries, please contact us at press@thisisthegreat.com.
For any active job listings, please visit our Careers page HERE.