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Assistant Store Manager - West Hollywood

THE GREAT. is Emily Current & Meritt Elliott’s multi-category advanced contemporary women’s collection. For women, by women, THE GREAT. is a casual collection that reimagines American classics with a sense of nostalgia.

THE GREAT. is seeking a full-time Assistant Store Manager for our retail location in West Hollywood, CA.

Our ideal candidate is a motivated individual with a strong team spirit with a desire to play an active role on the sales floor and daily operations.

You are responsible for ensuring a consistently memorable shopping experience while generating meaningful revenue and positive profit for the store.

 

Responsibilities & Skills We Are Looking For:

  • Assisting the Store Manager with growing revenue by driving sales and business results through customer experience, employee relations, and operations that are aligned with THE GREAT retail operating principles.
  • Contribute to the achievement of the store’s goals by developing and maintaining successful and profitable relationships with customers.
  • Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by store management.
  • Uphold visual merchandising directives within the store and maintain visual standards and brand image daily.
  • Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
  • Assist customers in determining what best fits their needs and their personal style.
  • Maintain a thorough knowledge of our merchandise and demonstrate product expertise during the selling process.
  • Analyze and present product/merchandising needs and concerns to the supervisor.
  • Participate in and take an active role in executing trunk shows and in-store events.
  • Demonstrate accountability, reliability, professionalism, and a positive attitude at all times.
  • Create and maintain an environment that is customer and team-focused.
  • Demonstrate awareness and knowledge of sales goals and current store performance.
  • Adhere to, and enforce THE GREAT standards, policies, and procedures in serve, loss prevention, and maintenance.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high-stress situations. Collaborate with the leadership team to communicate customer feedback and demonstrate the ability to independently problem solve and resolve customer concerns in an organized fashion.
  • Ensure the retail floor is always clean and presentable.
  • Maintain store concepts & visual standards. Assist with the back of house duties including receiving and placing products.
  • A positive, outgoing, high energy, entrepreneurial, sales-focused attitude.
  • Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities.

  

Your Characteristics:

  • 2-5 years management and selling experience.
  • Excellent verbal communication and interpersonal skills.
  • Knowledge of store retail practices and concepts.
  • Consistently practice in the principles of THE GREAT culture.
  • Always maintain a positive and professional attitude.
  • Take accountability and ownership of actions in achieving goals.
  • Adapt positively to change.
  • Consistently demonstrate integrity in all actions and decisions.
  • Generate and execute new ideas for driving the business.
  • Understand and represent our brand in a polished and professional manner.

 

Benefits & Perks:

  • Competitive wage + benefits.
  • Medical, dental, and vision insurance.
  • 401k and employer match.
  • Paid time off (PTO).
  • Generous clothing discount.

 

If you are interested please send your resume to careers@thisisthegreat.com.

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